/* ===========================================================================
   Arredamenti Letteriello - design sobrio, caldo, professionale
   =========================================================================== */
:root {
  --brown-900: #2b2c2d;
  --brown-700: #4d4f51;
  --brown-600: #6e7173;
  --brown-500: #7f8284;
  --terra:     #ee5a18;
  --terra-dark:#cf4a0e;
  --cream:     #f4f3f1;
  --cream-2:   #e9e7e3;
  --surface:   #ffffff;
  --line:      #ddd9d3;
  --text:      #2e2f30;
  --muted:     #8b8d8e;
  --ok:        #2f8f5b;
  --warn:      #c9920f;
  --danger:    #c0492f;
  --info:      #3a6ea5;
  --radius: 12px;
  --shadow: 0 1px 3px rgba(54,40,28,.08), 0 6px 18px rgba(54,40,28,.06);
  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: var(--font);
  color: var(--text);
  background: var(--cream);
  font-size: 15px;
  line-height: 1.45;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--terra-dark); }
h1,h2,h3 { color: var(--brown-700); margin: 0 0 .4em; font-weight: 650; }
small { color: var(--muted); }

/* ---- Topbar / brand ---- */
.brandbar {
  background: linear-gradient(180deg, var(--brown-600), var(--brown-700));
  color: #fff; padding: 12px 18px;
  display: flex; align-items: center; gap: 12px;
  box-shadow: var(--shadow);
}
.brandbar .logo {
  width: 38px; height: 38px; border-radius: 9px;
  background: var(--terra); color: #fff; font-weight: 800;
  display: grid; place-items: center; font-size: 18px; letter-spacing: -1px;
}
.brand-logo-img {
  width: 38px;
  height: 38px;
  border-radius: 9px;
  display: block;
}
.brandbar .title { font-weight: 700; font-size: 16px; line-height: 1.1; }
.brandbar .subtitle { font-size: 12px; opacity: .8; }
.brandbar .spacer { flex: 1; }
.brandbar .who { font-size: 13px; opacity: .92; }
.brandbar button.link { background: rgba(255,255,255,.15); color:#fff; border:0; }

/* ---- Layout ---- */
.container { max-width: 1280px; margin: 0 auto; padding: 18px; }
.narrow { max-width: 640px; }
.card {
  background: var(--surface); border: 1px solid var(--line);
  border-radius: var(--radius); box-shadow: var(--shadow); padding: 18px;
}
.grid { display: grid; gap: 14px; }
.row { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; }
.spread { justify-content: space-between; }

/* ---- Form ---- */
label { display: block; font-size: 13px; font-weight: 600; color: var(--brown-700); margin: 12px 0 5px; }
input, select, textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--line); border-radius: 9px;
  font: inherit; color: var(--text); background: #fff;
}
input:focus, select:focus, textarea:focus { outline: 2px solid var(--terra); border-color: var(--terra); }
textarea { min-height: 90px; resize: vertical; }
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 560px){ .field-row { grid-template-columns: 1fr; } }
.op-assign-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
@media (max-width: 560px){ .op-assign-grid { grid-template-columns: 1fr; } }

.summary-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 14px; }
.metric {
  background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 14px;
  box-shadow: var(--shadow);
}
.metric .value { font-size: 26px; line-height: 1; font-weight: 800; color: var(--brown-700); font-variant-numeric: tabular-nums; }
.metric .label { margin-top: 6px; font-size: 12px; color: var(--muted); text-transform: uppercase; letter-spacing: .04em; }
@media (max-width: 820px){ .summary-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 480px){ .summary-grid { grid-template-columns: 1fr; } }

button, .btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  padding: 10px 16px; border-radius: 9px; border: 1px solid transparent;
  font: inherit; font-weight: 650; cursor: pointer; background: var(--cream-2); color: var(--brown-700);
}
button:hover, .btn:hover { filter: brightness(.97); }
.btn-primary { background: var(--terra); color: #fff; }
.btn-primary:hover { background: var(--terra-dark); }
.btn-dark { background: var(--brown-600); color:#fff; }
.btn-ghost { background: transparent; border: 1px solid var(--line); }
.btn-ok { background: var(--ok); color: #fff; }
.btn-danger { background: var(--danger); color:#fff; }
.btn-block { width: 100%; }
.btn-lg { padding: 14px 18px; font-size: 16px; }
button:disabled { opacity: .5; cursor: not-allowed; }

/* ---- Badges: stato e priorita' ---- */
.badge { display: inline-block; padding: 3px 9px; border-radius: 999px; font-size: 12px; font-weight: 700; white-space: nowrap; }
.st-Nuova            { background:#eef3f8; color:#3a6ea5; }
.st-Davalutare       { background:#fff3d6; color:#9a7409; }
.st-Programmabile    { background:#e7f0ff; color:#2f5fa0; }
.st-Assegnata        { background:#e7e0f4; color:#6a4fb0; }
.st-Incorso          { background:#fde7cf; color:#b9682f; }
.st-Completata       { background:#dcf2e4; color:#27784e; }
.st-Darichiamare     { background:#fdeada; color:#b07c1d; }
.st-Daripianificare  { background:#fde2dd; color:#b5482f; }
.st-Nonrisolta       { background:#f3d9d4; color:#962a17; }

.prio { font-weight: 800; font-size: 12px; }
.prio-Urgente { color: var(--danger); }
.prio-Alta    { color: #c9690f; }
.prio-Media   { color: var(--info); }
.prio-Bassa   { color: var(--muted); }
.prio-dot { display:inline-block; width:8px; height:8px; border-radius:50%; margin-right:5px; vertical-align:middle; }
.prio-dot.Urgente{background:var(--danger);} .prio-dot.Alta{background:#c9690f;}
.prio-dot.Media{background:var(--info);} .prio-dot.Bassa{background:#c3b6a4;}

/* ---- Banner / alert ---- */
.alert { padding: 12px 14px; border-radius: 10px; margin: 10px 0; font-size: 14px; }
.alert-ok { background: #e3f5ea; color: #1f6a42; border:1px solid #bfe6cd; }
.alert-err { background: #fbe4df; color: #9a2d18; border:1px solid #f0c4ba; }
.alert-info { background:#eaf1f8; color:#2f5a86; border:1px solid #cfe0ef; }

/* ---- Tabs ---- */
.tabs { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 14px; }
.tab { padding: 8px 14px; border-radius: 9px 9px 0 0; cursor: pointer; background: transparent; border:1px solid transparent; font-weight:650; color: var(--muted); }
.tab.active { background: var(--surface); color: var(--brown-700); border:1px solid var(--line); border-bottom-color: var(--surface); box-shadow: var(--shadow); }

/* ---- Table ---- */
table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
th, td { text-align: left; padding: 9px 10px; border-bottom: 1px solid var(--line); vertical-align: middle; }
th { font-size: 12px; text-transform: uppercase; letter-spacing: .03em; color: var(--muted); background: var(--cream-2); position: sticky; top: 0; }
tbody tr { cursor: pointer; }
tbody tr:hover { background: #fbf7f1; }

/* ---- Capacity bar ---- */
.capacity { display:flex; align-items:center; gap:12px; }
.capbar { flex:1; height: 14px; background: var(--cream-2); border-radius: 999px; overflow: hidden; border:1px solid var(--line); }
.capfill { height:100%; background: linear-gradient(90deg, var(--ok), #6cae54); transition: width .3s; }
.capfill.warn { background: linear-gradient(90deg, var(--warn), #e0a93a); }
.capfill.over { background: linear-gradient(90deg, var(--danger), #d9694f); }

/* ---- Kanban ---- */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: 250px; gap: 12px; overflow-x: auto; padding-bottom: 10px; }
.kcol { background: var(--cream-2); border-radius: 12px; padding: 10px; min-height: 120px; }
.kcol h4 { font-size: 12px; text-transform: uppercase; color: var(--muted); margin: 2px 4px 10px; display:flex; justify-content:space-between; }
.kcard { background:#fff; border:1px solid var(--line); border-radius: 10px; padding: 10px; margin-bottom: 8px; cursor: pointer; box-shadow: var(--shadow); }
.kcard:hover { border-color: var(--terra); }
.kcard .name { font-weight: 700; font-size: 13.5px; }
.kcard .meta { font-size: 12px; color: var(--muted); margin-top: 3px; }

/* ---- Calendar (venerdi) ---- */
.cal-op { border:1px solid var(--line); border-radius:10px; padding:10px; background:#fff; margin-bottom:10px; }
.cal-op h4 { margin:0 0 8px; display:flex; justify-content:space-between; align-items:center; }
.cal-slot { font-size:13px; padding:7px 9px; border-left:3px solid var(--terra); background:var(--cream); border-radius:6px; margin-bottom:6px; }

/* ---- Modal / drawer ---- */
.overlay { position: fixed; inset: 0; background: rgba(40,30,20,.45); display: none; z-index: 50; }
.overlay.open { display: block; }
.drawer {
  position: fixed; top:0; right:0; height:100%; width: min(560px, 100%);
  background: var(--cream); box-shadow: -6px 0 24px rgba(0,0,0,.2);
  transform: translateX(100%); transition: transform .25s; z-index: 60; overflow-y: auto;
}
.drawer.open { transform: translateX(0); }
.drawer .dhead { position: sticky; top:0; background: var(--brown-600); color:#fff; padding: 14px 18px; display:flex; justify-content:space-between; align-items:center; z-index:2; }
.drawer .dbody { padding: 16px; }
.kv { display:grid; grid-template-columns: 130px 1fr; gap:4px 10px; font-size: 14px; margin: 4px 0; }
.kv .k { color: var(--muted); }
.section { border-top:1px solid var(--line); margin-top:14px; padding-top:12px; }
.note-item { background:#fff; border:1px solid var(--line); border-radius:8px; padding:8px 10px; margin-bottom:6px; font-size:13.5px; }
.note-item .meta { font-size:11px; color:var(--muted); margin-top:3px; }
.att-thumb { display:inline-flex; align-items:center; gap:6px; padding:6px 10px; background:#fff; border:1px solid var(--line); border-radius:8px; font-size:12.5px; margin:0 6px 6px 0; text-decoration:none; color:var(--brown-700); }

/* ---- Login ---- */
.login-wrap { min-height: 70vh; display: grid; place-items: center; padding: 20px; }
.login-card { width: min(380px, 100%); }

/* ---- Mobile operator ---- */
.mlist { display:grid; gap:10px; }
.mcard { background:#fff; border:1px solid var(--line); border-radius:12px; padding:14px; box-shadow:var(--shadow); cursor:pointer; }
.mcard .top { display:flex; justify-content:space-between; align-items:start; gap:8px; }
.mcard .cust { font-weight:700; font-size:16px; }
.mcard .addr { color:var(--muted); font-size:13px; margin-top:2px; }
.muted { color: var(--muted); }
.big-timer { font-size: 30px; font-weight: 800; color: var(--terra-dark); text-align:center; margin: 8px 0; font-variant-numeric: tabular-nums; }
.stack { display:grid; gap:8px; }
.chip { display:inline-block; padding:2px 8px; border-radius:999px; background:var(--cream-2); font-size:12px; }
.hidden { display:none !important; }
.list-line-item { display:flex; gap:8px; align-items:center; margin-bottom:6px; }
.list-line-item input { flex:1; }
.list-line-item .small { width: 90px; flex:none; }
.fab-actions { position: sticky; bottom:0; background: var(--cream); padding: 12px 0; }
.tel { font-weight:700; color: var(--terra-dark); text-decoration:none; }

/* ============================================================
   Backoffice responsive (smartphone)
   ============================================================ */
@media (max-width: 680px){
  /* Barra superiore: va a capo ordinata, compatta */
  .brandbar{ flex-wrap:wrap; gap:8px 10px; padding:10px 14px; }
  .brandbar .spacer{ display:none; }
  .brandbar > div:nth-child(2){ flex:1 1 auto; min-width:0; }
  .brandbar .title{ font-size:15px; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
  .brandbar .subtitle{ font-size:11px; }
  .brandbar .who{ display:none; }
  .brandbar button.link{ padding:7px 11px; font-size:13px; flex:1 1 auto; min-width:auto; }

  .container{ padding:12px; }
  .card{ padding:15px; }

  /* Capacità: barra e numeri su due righe */
  .capacity{ flex-wrap:wrap; gap:8px; }
  .capacity > div:last-child{ text-align:left !important; min-width:0 !important; }

  /* Filtri a tutta larghezza */
  #search{ width:100% !important; box-sizing:border-box; }
  #filterStatus{ width:100% !important; box-sizing:border-box; }
  .row.spread{ gap:8px; }
  .tabs{ gap:4px; }
  .tab{ padding:7px 12px; font-size:14px; }

  /* Tabella richieste: mostra solo le colonne essenziali.
     Le altre info restano visibili toccando la riga (dettaglio). */
  #viewTable{ padding:8px; }
  #viewTable table{ font-size:13px; }
  #viewTable th, #viewTable td{ padding:9px 6px; }
  #viewTable th:nth-child(4), #viewTable td:nth-child(4),   /* Categoria */
  #viewTable th:nth-child(7), #viewTable td:nth-child(7),   /* Operatore */
  #viewTable th:nth-child(8), #viewTable td:nth-child(8),   /* Venerdì */
  #viewTable th:nth-child(9), #viewTable td:nth-child(9),   /* Stima */
  #viewTable th:nth-child(10), #viewTable td:nth-child(10){ /* Allegati */ display:none; }

  /* Drawer dettaglio a tutto schermo */
  .drawer{ width:100%; }
  .kv{ grid-template-columns:108px 1fr; }

  /* Campi più comodi e niente zoom automatico iOS (font >=16px) */
  input, select, textarea { font-size:16px; }
  /* Form "Nuova richiesta" e dettaglio nel drawer: campi impilati, tap target ampi */
  .drawer input, .drawer select, .drawer textarea { padding:12px; }
  .drawer .field-row{ grid-template-columns:1fr; gap:0; }
  /* Pulsante Nuova richiesta in evidenza, a tutta larghezza */
  #btnNew{ width:100%; box-sizing:border-box; order:-1; }
}

/* ---- Schede operatori (Impostazioni) ---- */
.opcard{ border:1px solid var(--line); border-radius:12px; padding:14px 16px; margin-bottom:10px; background:#fff; box-shadow:var(--shadow); }
.opgrid{ display:grid; grid-template-columns:1fr 1fr; gap:6px 14px; margin-top:8px; }
@media (max-width:680px){ .opgrid{ grid-template-columns:1fr; } .opcard .btn-primary, .opcard .btn-ghost{ flex:1 1 calc(50% - 8px); } }

/* ============================================================
   Codex refresh: public intake, operations cockpit, technician app
   ============================================================ */
:root {
  --ink: #20242a;
  --panel: #f7f9fb;
  --blue: #2563a6;
  --teal: #0f766e;
  --amber: #b7791f;
}

.public-body {
  padding-top: 104px;
  background:
    linear-gradient(135deg, rgba(238,90,24,.08), transparent 32%),
    linear-gradient(315deg, rgba(37,99,166,.08), transparent 34%),
    #f6f7f9;
}
.public-body .public-brandbar {
  position: fixed;
  inset: 0 0 auto 0;
  z-index: 40;
  min-height: 88px;
  padding: 14px max(18px, calc((100vw - 1180px) / 2 + 18px));
  background: #fff;
  color: var(--ink);
  border-bottom: 1px solid #e1e6ec;
  box-shadow: 0 8px 24px rgba(20,28,38,.08);
}
.public-brandmark {
  display: inline-flex;
  align-items: center;
  width: min(330px, calc(100vw - 150px));
  min-width: 210px;
  text-decoration: none;
}
.brand-wordmark-img {
  display: block;
  width: 100%;
  height: auto;
  max-height: 60px;
  object-fit: contain;
  border-radius: 6px;
}
.public-body .public-brandbar .btn.link {
  background: #f4f6f8;
  border-color: #dfe5ec;
  color: var(--brown-700);
}
.public-shell {
  display: grid;
  grid-template-columns: minmax(280px, 420px) minmax(0, 680px);
  gap: 22px;
  align-items: start;
  justify-content: center;
  width: 100%;
  max-width: 1180px;
  padding-top: 24px;
}
.public-shell.success-mode {
  grid-template-columns: minmax(280px, 560px);
  min-height: calc(100vh - 250px);
  align-items: center;
}
.public-panel {
  position: sticky;
  top: 118px;
  justify-self: center;
  width: 100%;
  min-height: 560px;
  margin-top: 0;
  border-radius: 8px;
  padding: 28px;
  color: #fff;
  background:
    linear-gradient(145deg, #9a9da0 0%, #7f8589 58%, #6d7377 100%);
  overflow: hidden;
  box-shadow: 0 18px 45px rgba(72,78,82,.16);
}
.public-logo-card {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 8px 10px;
  border: 1px solid rgba(255,255,255,.18);
  border-radius: 8px;
  background: rgba(255,255,255,.10);
  margin-bottom: 18px;
  font-weight: 800;
}
.public-logo-card img {
  width: 34px;
  height: 34px;
  border-radius: 8px;
}
.logo-wordmark-card {
  width: min(100%, 310px);
  padding: 8px;
  background: #050505;
  border-color: rgba(255,255,255,.16);
}
.logo-wordmark-card .logo-wordmark {
  width: 100%;
  height: auto;
  max-height: 86px;
  object-fit: contain;
  border-radius: 6px;
}
.panel-kicker {
  color: var(--terra);
  font-size: 12px;
  font-weight: 800;
  letter-spacing: .08em;
  text-transform: uppercase;
}
.public-panel h1 {
  color: #fff;
  font-size: 42px;
  line-height: 1.02;
  margin: 18px 0 14px;
  letter-spacing: 0;
}
.public-panel p { color: rgba(255,255,255,.88); font-size: 16px; }
.flow-steps {
  display: grid;
  gap: 10px;
  margin-top: 28px;
}
.flow-steps div {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px;
  border: 1px solid rgba(255,255,255,.34);
  border-radius: 8px;
  background: rgba(255,255,255,.14);
}
.flow-steps strong {
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--terra);
  color: #fff;
}
.service-note {
  margin-top: 26px;
  padding: 14px;
  border-left: 3px solid var(--terra);
  background: rgba(255,255,255,.15);
  border-radius: 8px;
  display: grid;
  gap: 4px;
}
.service-note span { color: rgba(255,255,255,.92); font-size: 13px; }
.intake-card {
  justify-self: center;
  width: min(680px, 100%);
  border-radius: 8px;
  padding: 24px;
  border-color: #e5e9ee;
  box-shadow: 0 14px 40px rgba(20,28,38,.10);
}
.form-heading {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: start;
  margin-bottom: 8px;
}
.chip.strong {
  background: #eaf4ff;
  color: var(--blue);
  font-weight: 800;
  white-space: nowrap;
}
.compact { padding: 8px 12px; margin-top: 7px; width: auto; }
.file-drop {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 8px;
  padding: 15px;
  border: 1px dashed #b9c4d0;
  border-radius: 8px;
  background: #f8fafc;
}
.file-drop input { border: 0; padding: 0; background: transparent; }
.file-drop strong { color: var(--ink); }
.checkline {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  font-weight: 500;
  cursor: pointer;
}
.checkline input { width: auto; margin-top: 3px; }
.submit-row { margin-top: 18px; }
.request-preview {
  margin-top: 16px;
  padding: 14px;
  border-radius: 8px;
  background: #fff7ed;
  border: 1px solid #fed7aa;
  display: grid;
  gap: 3px;
}
.request-preview span {
  color: var(--amber);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .08em;
  text-transform: uppercase;
}
.success-card {
  grid-column: 1 / -1;
  justify-self: center;
  width: min(560px, 100%);
  max-width: 560px;
  text-align: center;
  margin: 40px auto;
}
.success-mark {
  width: 58px;
  height: 58px;
  margin: 0 auto 12px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: #dff7ea;
  color: var(--ok);
  font-weight: 900;
}
.public-footer { text-align: center; margin: 0 0 20px; }
.company-footer {
  max-width: 1180px;
  margin: 0 auto 24px;
  padding: 16px 18px;
  color: #606873;
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 8px 16px;
  border-top: 1px solid #e1e6ec;
}
.company-footer strong { color: var(--ink); }
.company-footer a { color: var(--blue); font-weight: 700; }
.smtp-status {
  display: grid;
  gap: 5px;
  padding: 12px;
  margin: 12px 0;
  border-radius: 8px;
  border: 1px solid #dfe5ec;
  background: #f8fafc;
  font-size: 13px;
}
.email-templates {
  display: grid;
  gap: 10px;
}
.email-template-card {
  background: #fff;
  border: 1px solid #dfe5ec;
  border-radius: 8px;
  padding: 12px;
}
.email-template-card h4 {
  margin: 0 0 8px;
  color: var(--brown-700);
}
.email-template-card p {
  margin: 5px 0;
  font-size: 13px;
}
.email-template-card ol {
  margin: 8px 0 0;
  padding-left: 20px;
  color: var(--text);
  font-size: 13px;
}
.email-template-card li { margin-bottom: 4px; }
.email-template-card textarea {
  min-height: 170px;
  font-family: ui-monospace, "Cascadia Mono", Consolas, monospace;
  font-size: 13px;
  line-height: 1.45;
}
.smtp-status code {
  display: inline-block;
  margin: 2px 4px 2px 0;
  padding: 2px 6px;
  border-radius: 6px;
  background: #eef3f8;
  color: var(--blue);
  font-size: 12px;
}

.summary-grid .metric {
  position: relative;
  overflow: hidden;
  border-color: #dfe5ec;
}
.summary-grid .metric::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px;
  background: var(--terra);
}
.command-center {
  display: grid;
  grid-template-columns: minmax(220px, .9fr) minmax(280px, 1.25fr) minmax(240px, 1fr);
  gap: 14px;
  margin-bottom: 14px;
}
.command-center section {
  background: #fff;
  border: 1px solid #dfe5ec;
  border-radius: 8px;
  padding: 14px;
  box-shadow: var(--shadow);
  min-width: 0;
}
.command-center h3 {
  font-size: 14px;
  margin-bottom: 10px;
}
.status-stack, .queue-stack, .operator-stack { display: grid; gap: 8px; }
.status-line {
  position: relative;
  justify-content: space-between;
  width: 100%;
  padding: 9px 10px;
  background: #f8fafc;
  border-color: #e3e9f0;
  border-radius: 8px;
  overflow: hidden;
}
.status-line i {
  position: absolute;
  left: 0;
  bottom: 0;
  height: 3px;
  background: var(--blue);
}
.queue-item {
  width: 100%;
  justify-content: space-between;
  text-align: left;
  background: #fff;
  border: 1px solid #e3e9f0;
  border-radius: 8px;
}
.queue-item span:first-child {
  display: grid;
  min-width: 0;
}
.queue-item small {
  color: var(--muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.operator-load {
  padding: 10px;
  border-radius: 8px;
  background: #f8fafc;
  border: 1px solid #e3e9f0;
}
.mini-bar {
  height: 7px;
  margin: 8px 0 5px;
  background: #e5eaf0;
  border-radius: 99px;
  overflow: hidden;
}
.mini-bar i {
  display: block;
  height: 100%;
  background: linear-gradient(90deg, var(--teal), var(--blue));
}
.empty-soft {
  color: var(--muted);
  background: #f8fafc;
  border-radius: 8px;
  padding: 12px;
}

.op-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin-bottom: 12px;
}
.tech-metric {
  background: #fff;
  border: 1px solid #dfe5ec;
  border-radius: 8px;
  padding: 10px;
  display: grid;
  gap: 2px;
}
.tech-metric strong {
  font-size: 20px;
  color: var(--ink);
}
.tech-metric span {
  color: var(--muted);
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: .04em;
}
.tech-metric.live {
  border-color: #fecaca;
  background: #fff1f2;
}
.tech-card {
  border-radius: 8px;
  border-color: #dfe5ec;
}
.quick-actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 12px;
}
.quick-actions a {
  text-align: center;
  text-decoration: none;
  padding: 9px 10px;
  border-radius: 8px;
  background: #eef6ff;
  color: var(--blue);
  font-weight: 800;
}

@media (max-width: 980px) {
  .public-shell, .command-center { grid-template-columns: 1fr; }
  .public-shell { justify-content: stretch; }
  .public-shell.success-mode { grid-template-columns: 1fr; min-height: calc(100vh - 220px); }
  .public-panel { position: static; min-height: auto; margin-top: 18px; }
  .intake-card, .public-panel { width: 100%; }
  .public-panel h1 { font-size: 34px; }
}
@media (max-width: 680px) {
  .public-body .public-brandbar {
    flex-wrap: nowrap;
  }
  .public-body .public-brandbar .spacer {
    display: block;
    flex: 1;
  }
}
@media (max-width: 560px) {
  .public-body { padding-top: 88px; }
  .public-body .public-brandbar {
    min-height: 76px;
    padding: 10px 12px;
  }
  .public-brandmark {
    width: min(235px, calc(100vw - 112px));
    min-width: 0;
  }
  .brand-wordmark-img { max-height: 52px; }
  .public-body .public-brandbar .btn.link {
    padding: 8px 10px;
    font-size: 12px !important;
  }
  .public-shell { padding-left: 12px; padding-right: 12px; }
  .form-heading { display: grid; }
  .op-summary { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .public-panel { padding: 22px; margin-top: 10px; }
  .public-panel h1 { font-size: 30px; }
}

/* ---- Reattività al tocco (mobile): feedback immediato, niente delay ---- */
button, .btn, .mcard, .tab, .att-thumb { touch-action: manipulation; -webkit-tap-highlight-color: transparent; }
button, .btn { transition: transform .06s ease, filter .06s ease, opacity .12s ease; }
button:active, .btn:active { transform: scale(.97); filter: brightness(.92); }
.mcard:active { transform: scale(.992); filter: brightness(.98); }
button:disabled, .btn:disabled, .btn.is-busy { opacity:.7; cursor:default; }
.mcard.is-busy { opacity:.6; pointer-events:none; }
.spin { display:inline-block; width:14px; height:14px; border:2px solid currentColor; border-right-color:transparent; border-radius:50%; vertical-align:-2px; margin-right:4px; animation:spin .6s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }

/* ---- Pop-up conferma invio email ---- */
.cn-overlay{ position:fixed; inset:0; background:rgba(0,0,0,.45); display:flex; align-items:center; justify-content:center; z-index:3000; padding:16px; }
.cn-box{ background:#fff; border-radius:12px; padding:18px 20px; width:380px; max-width:100%; box-shadow:0 10px 40px rgba(0,0,0,.2); }
.cn-actions{ display:flex; flex-direction:column; gap:8px; margin-top:16px; }
.cn-actions .btn-link-cn{ background:none; border:0; color:#7a7d7e; font-size:12.5px; padding:6px; cursor:pointer; }

/* ---- Ordinamento tabella + drag&drop Kanban ---- */
#viewTable th.sortable{ cursor:pointer; user-select:none; white-space:nowrap; }
#viewTable th.sortable:hover{ color:var(--terra); }
.sort-arrow{ font-size:10px; margin-left:3px; color:var(--terra); }
.kcard{ cursor:grab; }
.kcard:active{ cursor:grabbing; }
.kcol.dragover{ outline:2px dashed var(--terra); outline-offset:-4px; background:#fff5ef; }

/* ---- Mostra password nei form di login ---- */
.pw-wrap{ position:relative; }
.pw-wrap input{ padding-right:80px; }
.pw-toggle{ position:absolute; right:6px; top:50%; transform:translateY(-50%); background:none; border:0; color:var(--terra); font-size:12px; font-weight:600; cursor:pointer; padding:4px 8px; }

/* ---- Flag 'esito operatore' negli stati ---- */
.st-opend{ display:inline-flex; align-items:center; gap:4px; font-size:12px; color:var(--muted); white-space:nowrap; flex:none; }
.st-opend input{ width:auto; margin:0; }

/* ---- Preferenze giorni (form pubblico) ---- */
.pref-chip{ display:inline-flex; align-items:center; gap:5px; padding:6px 12px; border:1px solid var(--line); border-radius:20px; font-size:13px; cursor:pointer; user-select:none; }
.pref-chip input{ width:auto; margin:0; }
.pref-chip:has(input:checked){ background:#fff5ef; border-color:var(--terra); color:var(--terra); font-weight:600; }

/* ---- Stato attivo nel pannello Stati ---- */
.status-line.active{ border-color:var(--terra) !important; background:#fff5ef; }